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| 911 TELECOMMUNICATOR Jobs – Government Jobs 2022 In USA |
JOB DESCRIPTION
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The Houston Emergency Center assists citizens of Houston
with the maximum efficient, correct, and expert carrier whilst processing
emergency calls thru taking care of each citizen, one name at a time. We are
searching for qualified applicants who're interested in a dynamic profession
and percent equal passion and determination in being the first responder
whilst a citizen calls. Responds to citizens' requests for emergency offerings
through figuring out the kind of trouble and transferring the nine-1-1 phone
calls to appropriate companies.
Emergency Communications paintings can be hard but
profitable, allowing you to in reality make a distinction in the lives of
fellow residents. This function will involve the want for brilliant awareness
and attentiveness in the course of calls because the value of mistakes may be
life-threatening. All info is given below you could see now:
911
TELECOMMUNICATOR Jobs
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Job Country |
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United States |
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Job Category |
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Government |
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Job Type |
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Full-Time/Part-Time |
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Education |
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School diploma or a GED |
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Jobs Location |
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5320 North Shepherd, TX |
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Department |
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Houston Emergency Center |
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Publish Date |
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29 December 2021 |
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Closing Date |
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1/31/2022 11:59 PM Central |
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Job Number |
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26587 |
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Salary |
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$16.31 - $17.86 Hourly |
Duties & Responsibilities
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911 Telecommunicates assist decide the best employees
required at the scene of an emergency and non-emergency conditions by acting
the subsequent responsibilities:
• Answers nine-1-1 emergency telephone calls from residents
or organizations for Police, Fire, and Emergency Medical Services in a timely
way.
• Enters important call and region records into Window's
Operating System and numerous programs of the Vesta nine-1-1 System to view and
retrieve information effectively.
• Recognizes vital situations and signals supervisors on
complex and unusual conditions.
• Physically locates 9-1-1 telephone calls and identifies
automobiles' locations by the use of the geographic show (Map Star).
• Refers calls to City departments aside from Police and
Fire and doors governmental, social or community groups.
• Maintains rational cognitive/choice-making ability and
emotional self-discipline in situations or interactions which might be in my
view offensive (instances of child abuse, child molestation, sexual attack,
extreme trauma or dying, etc.) or which contain large pressure or hostility.
• Gathers appropriate statistics in interactions and
documents facts accurately as furnished.
• Interacts with a whole lot of people functioning
underneath various emotional states to manage interpersonal conflicts, acquire
or deliver facts, supply aid, or offer carrier.
• Sufficient cognitive abilities (i.e., intelligence,
awareness, and reminiscence) such that the employee is mentally alert, capable
of parent diffused cues of coming near danger, and make rational selections at
an affordable speed
• Sufficient readability of speech, listening to, and
different communiqué abilities, which lets in the employee communicate
successfully, such as in the course of emergency situations that can contain a
high diploma of noise.
• Maintains a mental state of health and readiness in order
to enable the employee to deal with probably severe or lifestyles-threatening
conditions.
• Able to respond to and recover from disturbing and
damaging interactions.
• Able to demonstrate truthfulness and directness.
• May be required to be "on-call" all through
emergency situations.
• Duties consist of however are not restricted to attendance
at work on a frequently scheduled foundation and, as necessary, be organized to
stay onsite, except for supervisory permitted meal/breaks, for the entire
scheduled paintings shift. May require acting on other responsibilities.
Successful applicants have to be able to paintings all
shifts and feature the flexibility to regulate schedules primarily based on
departmental and operational wishes. Mandatory beyond regular time can be
required at some point of crucial incidents or to hold staffing degrees. On-name
time is also obligatory.
For all 911 Telecommunicates, the activity calls for a
mixture of public carrier commitment and robust technical capabilities that can
be learned during an on-the-process schooling period.
Minimum Job Requirements
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EDUCATIONAL REQUIREMENTS
Minimum Job requirement High school diploma or a GED.
EXPERIENCE
REQUIREMENTS
Minimum one-year experience in a telecommunication environment.
LICENSE
REQUIREMENTS
Must offer certification of a hit finishing touch of or entire within twelve
months of employment a telecommunications schooling program in compliance with
the Texas Commission on Law Enforcement (TCOLE) hints. The TX administrative
Code similarly requires that licenses may be most effective issued to U. S.
Citizens.
Apply Procedure/Terms & Conditions
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Only online applications could be each day for this City of Houston
mission and must be obtained by way of the Human Resources Department
throughout the lively posting length. Applications must be submitted online at:
www.Houstontx.Gov. To view your targeted utility popularity, please log in for
your online profile with the aid of journeying:
http://employer.Governmentjobs.Com/houston/default.Cfm. Or name 832-393-2788.
If you need unique offerings or motels, name 832-393-2788. (TTY
7-1-1)
If you need login assistance or technical or any other support call
855-524-5627.
Due to the excessive extent of applications received, the Hiring
Department will contact you without delay, need to you be selected to
strengthen in our recruitment system.
All new and rehires need to skip a pre-employment drug test and are
difficult to a physical exam and verification of statistics provided.
For More Details Visit Official Website: http://www.houstontx.gov/.