911 TELECOMMUNICATOR Jobs – Government Jobs 2022 In USA
911 TELECOMMUNICATOR Jobs – Government Jobs 2022 In USA


JOB DESCRIPTION

 

The Houston Emergency Center assists citizens of Houston with the maximum efficient, correct, and expert carrier whilst processing emergency calls thru taking care of each citizen, one name at a time. We are searching for qualified applicants who're interested in a dynamic profession and percent equal passion and determination in being the first responder whilst a citizen calls. Responds to citizens' requests for emergency offerings through figuring out the kind of trouble and transferring the nine-1-1 phone calls to appropriate companies.

Emergency Communications paintings can be hard but profitable, allowing you to in reality make a distinction in the lives of fellow residents. This function will involve the want for brilliant awareness and attentiveness in the course of calls because the value of mistakes may be life-threatening. All info is given below you could see now:

 

911 TELECOMMUNICATOR Jobs

Job Country

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United States

Job Category

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Government

Job Type

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Full-Time/Part-Time

Education

::

School diploma or a GED

Jobs Location

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5320 North Shepherd, TX

Department

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Houston Emergency Center

Publish Date

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29 December 2021

Closing Date

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1/31/2022 11:59 PM Central

Job Number

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26587

Salary

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$16.31 - $17.86 Hourly

 

 

Duties & Responsibilities

 

911 Telecommunicates assist decide the best employees required at the scene of an emergency and non-emergency conditions by acting the subsequent responsibilities:

 

• Answers nine-1-1 emergency telephone calls from residents or organizations for Police, Fire, and Emergency Medical Services in a timely way.

• Enters important call and region records into Window's Operating System and numerous programs of the Vesta nine-1-1 System to view and retrieve information effectively.

• Recognizes vital situations and signals supervisors on complex and unusual conditions.

• Physically locates 9-1-1 telephone calls and identifies automobiles' locations by the use of the geographic show (Map Star).

• Refers calls to City departments aside from Police and Fire and doors governmental, social or community groups.

• Maintains rational cognitive/choice-making ability and emotional self-discipline in situations or interactions which might be in my view offensive (instances of child abuse, child molestation, sexual attack, extreme trauma or dying, etc.) or which contain large pressure or hostility.

• Gathers appropriate statistics in interactions and documents facts accurately as furnished.

• Interacts with a whole lot of people functioning underneath various emotional states to manage interpersonal conflicts, acquire or deliver facts, supply aid, or offer carrier.

• Sufficient cognitive abilities (i.e., intelligence, awareness, and reminiscence) such that the employee is mentally alert, capable of parent diffused cues of coming near danger, and make rational selections at an affordable speed

• Sufficient readability of speech, listening to, and different communiqué abilities, which lets in the employee communicate successfully, such as in the course of emergency situations that can contain a high diploma of noise.

• Maintains a mental state of health and readiness in order to enable the employee to deal with probably severe or lifestyles-threatening conditions.

• Able to respond to and recover from disturbing and damaging interactions.

• Able to demonstrate truthfulness and directness.

• May be required to be "on-call" all through emergency situations.

• Duties consist of however are not restricted to attendance at work on a frequently scheduled foundation and, as necessary, be organized to stay onsite, except for supervisory permitted meal/breaks, for the entire scheduled paintings shift. May require acting on other responsibilities.

Successful applicants have to be able to paintings all shifts and feature the flexibility to regulate schedules primarily based on departmental and operational wishes. Mandatory beyond regular time can be required at some point of crucial incidents or to hold staffing degrees. On-name time is also obligatory.

 

For all 911 Telecommunicates, the activity calls for a mixture of public carrier commitment and robust technical capabilities that can be learned during an on-the-process schooling period.

 

Minimum Job Requirements

 

EDUCATIONAL REQUIREMENTS 


Minimum Job requirement High school diploma or a GED.
 
EXPERIENCE REQUIREMENTS


Minimum one-year experience in a telecommunication environment.

LICENSE REQUIREMENTS


Must offer certification of a hit finishing touch of or entire within twelve months of employment a telecommunications schooling program in compliance with the Texas Commission on Law Enforcement (TCOLE) hints. The TX administrative Code similarly requires that licenses may be most effective issued to U. S. Citizens.

 

Apply Procedure/Terms & Conditions

 

Only online applications could be each day for this City of Houston mission and must be obtained by way of the Human Resources Department throughout the lively posting length. Applications must be submitted online at: www.Houstontx.Gov. To view your targeted utility popularity, please log in for your online profile with the aid of journeying: http://employer.Governmentjobs.Com/houston/default.Cfm. Or name 832-393-2788.

 

If you need unique offerings or motels, name 832-393-2788. (TTY 7-1-1)

 

If you need login assistance or technical or any other support call 855-524-5627.

 

Due to the excessive extent of applications received, the Hiring Department will contact you without delay, need to you be selected to strengthen in our recruitment system.

 

All new and rehires need to skip a pre-employment drug test and are difficult to a physical exam and verification of statistics provided.

 

For More Details Visit Official Website: http://www.houstontx.gov/.